Business Transition Consulting Group (BTC) is seeking a Business Analyst, preferably in the Greater Toronto Area, to contribute to consulting teams in the utility industry.
A successful candidate will work with utility personnel and consultants to identify areas where performance or processes can be improved, and to help develop strategies to stay competitive in the marketplace. This involves meeting with key stakeholders to determine the goals of the organization, gathering and analyzing data and process mapping, and creating presentations based around recommendations. The Business Analyst should possess great interpersonal and communication skills, strong report-writing abilities, an aptitude for analyzing data, and great business acumen.
Key responsibilities:
- Build an in-depth understanding of electric utility functions and be able to align to existing processes or build new processes.
- Research processes, gathering requirements, meeting with clients, monitoring performance, documenting reports
- Participate in team meetings and provides accurate updates
- Facilitate data modeling and process workflow modeling to collaborate on improvements, automation capabilities and clearly defined end-to-end use cases
Full role details:
- Liaise with the project team and client personnel for questions and escalations
- Build an in-depth understanding of electric utility functions and be able to align to existing processes or build new processes
- Gather requirements and engage with internal teams for solutioning
- Identify issues and communicate procedural recommendations for improvement
- Participate in team meetings and provide accurate updates
- Perform research of best practices and communicate with the client to identify best fit solutions
- Log incidents and issues
- Apply creative thinking; problem-solving/solutioning to highly exceptional processes
- Create process documentation/workflow,knowledge articles
- Collect and document business requirements for project and process improvement/automation efforts
- Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
- Participate in the problem resolution
- Collaborative, self-starting, team player willing to work collaboratively towards achieving the strategic goals of the company
- Ability to multi-task and manage conflicting priorities
Success in this role requires:
- Bachelor’s degree in an applicable discipline – Computer Science, Systems Engineering, Business Administration, etc.
- Excellent communication skills - verbal and written
- Strong research/information-gathering/analytical and problem-solving skills - takes a logical approach to analyzing problems
- Systematically researches information and explores alternatives to solve problems
- Advanced proficiency using Microsoft Excel, including data analysis and manipulation functions
- Has previous experience validating, reporting, and obtaining sign-off of data loads or other data-related activities
- Being a self-starter with strong initiative
- Ability to work independently on day-to-day tasks, and collaboratively with other remote colleagues
- Utilities industry experience is an asset
Job Type: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
- Work from home
Flexible Language Requirement:
French not required
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Education:
Bachelor's Degree (required)
Experience:
Data analysis: 2 years (preferred)
Consulting: 1 year (preferred)
Work Location: Remote
This role is primarily work from home (WFH) but there will be occasional requirements to attend in-person meetings with internal and external project teams.
If you feel you are qualified for this role, please send your CV to careers@btcg.ca.
BTC is an equal opportunity employer. Only candidates who are most qualified for the position will be contacted.