Software
Software and technology upgrades play pivotal roles in the utilities industry, offering benefits that are essential for modernizing operations, prolonging asset lifecycles, and meeting the evolving needs of customers and stakeholders.
Solutions
BTC offers niche software solutions for utilities that are not readily available on the market. Our solutions are built and backed by industry experts with 30+ years of knowledge and experience in utilities industry.
Explore a selection of applications we’ve built for our utility clients:
Damage Assessment App and Dashboards
Efficient real-time data sharing from field crews. Captures asset statuses and work orders related to them. Centralized map based ESRI Dashboards help optimize work planning and execution.
Features
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Map based for crew location tracking
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Role based dashboards to help manage follow-on work
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Central data collection for analysis and future planning
Emergency Restoration Management Apps & Dashboards
Centralized Power Apps to capture information and real-time Power BI Dashboards to provide access to the key information. Helps address common challenges: reliance on offline tools, phone and email communications, limited resource coordination, and
insufficient or lagging communication.
Features:
Resource Demand Forecast
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Resource Demand Forecast
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Predict damage locations and resource needs based on historical or emerging actual data
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Identify resource gaps / excess to better plan response
Organization Unit Management
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Activate applicable restoration org units across full-service area
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Identify position holders within the restoration org structure
Resource Management
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Track resource availability for response efforts
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Transfer resources between org units & add Mutual Assistance resources
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Track orientation, logistical (accommodation) needs & crew composition (including equipment)
Machine Learning Models
A machine-learning app developed to predict real-time Estimated Time of Restoration (ETR) based on historical storm data
Features
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Proactively delivers ETR before incident reports and/or on-site inspections
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Custom storm attribute configurations
Support Services
Additional software services include:
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Application Configuration, Extension, and Integration Requirement Analysis
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Technology Infrastructure Change Design
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Security Check and Assessments for Compliance and Resilience
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Data Migration Plan and Execution